Thank you for shopping with BelleViora.

We are committed to delivering your order safely, efficiently, and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through belleviora.online.

Free Worldwide Shipping

BelleViora proudly offers FREE Standard Shipping on all orders worldwide.

There are no minimum purchase requirements or hidden shipping fees.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed.

During peak shopping periods, holidays, or promotional events, processing times may be slightly longer.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Estimated Delivery Time

Once your order has been shipped, the estimated delivery time is:

7–10 Business Days

Please note that delivery estimates are not guaranteed and may vary depending on your location and local carrier conditions.

Shipping Destinations

BelleViora currently ships to customers worldwide.

If shipping is unavailable to your location, you will be notified during checkout or contacted by our customer support team.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (when available).

Tracking information may take 24–72 hours to become active after shipment.

You can track your package using the carrier's tracking service or the tracking link provided in your confirmation email.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections
• Severe weather conditions
• International transportation delays
• Public holidays
• High shipping volumes
• Carrier service interruptions
• Incorrect or incomplete shipping information

BelleViora is not responsible for delays caused by shipping carriers or customs authorities.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local government charges depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer.

BelleViora has no control over customs procedures or fees imposed by local authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately.

If your order has not yet been shipped, we will do our best to update the shipping information.

Once an order has been dispatched, we cannot guarantee that address changes can be made.

BelleViora is not responsible for packages delivered to incorrectly provided addresses.

Failed Deliveries

Packages may be returned to us if they are:

• Undeliverable
• Refused by the recipient
• Unclaimed
• Returned due to an incorrect address

If a package is returned, our customer support team will contact you to discuss available options, which may include reshipment or a refund where applicable.

Additional shipping fees may apply for reshipment due to customer-provided address errors.

Lost Packages

If your package appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment.

If the package is confirmed as lost, we will arrange an appropriate solution, which may include:

• A replacement shipment
• A full refund
• Store credit

The resolution will depend on the outcome of the carrier's investigation.

Damaged Packages

If your package arrives damaged, please notify us within 7 days of delivery.

Please provide:

• Your order number
• Photos of the damaged packaging
• Photos of the damaged product

Our team will review your case promptly and provide an appropriate resolution.

Multiple Item Orders

If your order contains multiple items, they may be shipped separately from different fulfillment centers.

In such cases, you may receive multiple tracking numbers and your items may arrive on different dates.

No additional shipping charges will apply.

Shipping Restrictions

BelleViora reserves the right to decline or cancel shipments when required by applicable laws, regulations, sanctions, or carrier restrictions.

Delivery Responsibility

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If you believe your package was marked as delivered but cannot be located, please contact both the shipping carrier and our customer support team for assistance.

Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us.

BelleViora

Website: belleviora.online

Email: support@belleviora.online

Phone: +1 250 540-8185

Business Address:

650 Bluenose Rd

Vernon, BC V1B 3E7

Canada

Thank you for choosing BelleViora. We appreciate your trust and are dedicated to providing a smooth, reliable, and worry-free worldwide shipping experience.